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Tech Mahindra opens communications experience center in Pune
Apr-23-2026

Tech Mahindra has opened Communications Experience Center (CEC) in Pune. The center is designed as a nerve center for Communications Service Providers (CSPs) to cocreate new growth solutions and reimagine operations, customer experience, and business models in a low margin, high complexity environment through AI led innovation.

The CEC leverages Pune’s legacy as Tech Mahindra’s premier global hub for communications innovation spanning four decades. It will be further supported by satellite innovation centers worldwide, each tailored to regional priorities and unified by a common communications framework. Guided by Tech Mahindra’s telecom strategy: Grow, Empower, and Transform, the center is dedicated to advancing new growth platforms, API-led ecosystems, B2B2X models, and agentic operations, while fast-tracking AI-native, cloud- first, and autonomous network transformations.

The center features immersive demonstrations, communications specific use cases, and collaborative innovation spaces for CXOlevel decisionmakers at Communications Service Providers (CSPs), bringing together strategy, technology, and execution to accelerate solution discovery and decision making. It showcases agentic customer and employee journeys, autonomous network operations, and digital consumer and connected enterprise models, powered by communications specific AI use cases on secure, AInative cloud platforms, alongside partner ed cocreation zones that enable ecosystem driven innovation.

Tech Mahindra offers technology consulting and digital solutions to global enterprises across industries, enabling transformative scale at unparalleled speed.

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