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Unicommerce eSolutions launches UniBot
Dec-12-2025

Unicommerce eSolutions has launched UniBot, a GenAI-driven conversational chatbot designed to streamline e-commerce operations for sellers and warehouse teams. UniBot will provide a voice interface for executing tasks, retrieving insights, and managing cross functional operations - all simply by asking the chatbot. Built to reduce operational complexity and decision time, UniBot allows users to handle bulk orders with natural language commands. Staff can easily generate picklists, invoices, and labels, and generate analysis by sales channel, SKUs, warehouses, and turnaround time - all without switching between multiple dashboards. 

It also provides instant analytics on orders and inventory levels, giving teams real-time insights to make faster, smarter decisions, thereby allowing them to do more in less time and without need for extensive training. With support for both Hindi and English, UniBot is accessible to warehouse teams, back-office staff, managers, and leadership alike. By making operational data conversational and instantly retrievable, it reduces training needs and boosts productivity across the fulfillment ecosystem. UniBot is designed to work seamlessly with its flagship platform Uniware (Order and warehouse management), Video Management Solution, Unicapture, and reconciliation tool Unireco. 

Unicommerce eSolutions is an e-commerce enablement Software-as-a-Service (SaaS) platform in the transaction processing or nerve centre layer. It enables end-to-end management of e-commerce operations for brands, sellers and logistics service provider firms.

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