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Unicommerce launches ‘UniBot’ to streamline e-commerce operations
Dec-12-2025

Unicommerce eSolutions has launched ‘UniBot’. UniBot is a GenAI-driven conversational chatbot designed to streamline e-commerce operations for sellers and warehouse teams. UniBot will provide a voice interface for executing tasks, retrieving insights, and managing cross-functional operations - all simply by asking the chatbot. It is designed to work seamlessly with the company’s flagship platform Uniware (Order and warehouse management), Video Management Solution, Unicapture, and reconciliation tool Unireco.

Built to reduce operational complexity and decision time, UniBot allows users to handle bulk orders with natural language commands. Staff can easily generate picklists, invoices, and labels, and generate analysis by sales channel, SKUs, warehouses, and turnaround time - all without switching between multiple dashboards. It also provides instant analytics on orders and inventory levels, giving teams real-time insights to make faster, smarter decisions, thereby allowing them to do more in less time and without need for extensive training. With support for both Hindi and English, UniBot is accessible to warehouse teams, back-office staff, managers, and leadership alike. 

Unicommerce eSolutions is an e-commerce enablement Software-as-a-Service (SaaS) platform in the transaction processing or nerve centre layer. It enables end-to-end management of e-commerce operations for brands, sellers and logistics service provider firms.

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