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Thomas Cook India launches WhatsApp calling feature for forex queries
Jun-25-2025

In a move that strengthens its leadership in the foreign exchange business, Thomas Cook (India) has launched WhatsApp Calling support for its Forex prepaid card customers. This new feature allows customers to connect directly with Thomas Cook’s team through a WhatsApp voice call on +91 8879142236--the existing number of its widely adopted WhatsApp Bot services.

The new WhatsApp calling feature is integrated into Thomas Cook’s Forex WhatsApp Bot, supporting a comprehensive suite of self-service options, including checking balances, downloading statements, generating card PINs, and managing card limits and channels. The WhatsApp Calling feature adds additional benefits: real-time, human support - globally. Customers can now speak directly with Thomas Cook’s Forex specialists any time, using WhatsApp - eliminating the need to procure local phone sim cards or dial toll-free numbers.

Thomas Cook (India) is the leading omnichannel travel company in the country offering a broad spectrum of services including foreign exchange, corporate travel, mice, leisure travel, value added services, and visa services.


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