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Axis Bank inks MoU with Indian Army and CSC e-Governance Services India
May-20-2025

Axis Bank has signed a tripartite Memorandum of Understanding (MoU) with the Indian Army and CSC e-Governance Services India to support Project NAMAN, a dedicated initiative for Army veterans and their families. Under this project, the bank will support establishment of facilitation centres, to provide essential services to Army veterans, war widows and Next-to-Kin (NOK), ensuring easier access to welfare and pension-related assistance. 

Launched in 2023, Project NAMAN focuses on implementing SPARSH (System for Pension Administration -- Raksha), a digital pension system launched by the Ministry of Defence to streamline pension-related processes for defence personnel. Under this partnership, Common Service Centres (CSCs) will be set up at 25 DIAV locations across 13 states, including Maharashtra, Gujarat, Tamil Nadu, Punjab, Uttar Pradesh, J&K, West Bengal, Arunachal Pradesh, Assam, Nagaland, Rajasthan and others. These facilitation centres will be equipped to handle various queries and concerns, offering comprehensive support for those who have served the nation. The centres will also act as a single-window platform for SPARSH-enabled pension services, Government-to-Citizen services, and Business-to-Consumer offerings.

Axis Bank offers the entire spectrum of financial services to customer segments covering Large and Mid-Corporates, MSME, Agriculture and Retail Businesses.

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